FAQ – Crazy Mama's Kitchen

FAQ

Some of the stuff people keep asking...

Ordering

Where can I order me some good ol' Bagoong!?

How to order from the webstore?

How to order from our Facebook page?

How to order through our Bagoong! mobile phone?

Can I buy in bulk?

 

Shipping and Deliveries

I'm excited. When do I get my Bagoong!? 

Who handles your shipping needs?

Do you deliver outside Metro Manila?

How much does shipping costs?

I hate banks. Do you do Cash On Delivery?

 

  

Where can I order me some good ol' Bagoong!?


Bangoong! is available from

Name Caters to Customers in Contact Number
Glorielyn Pugeda Offers free delivery for Rosario, Noveleta, Kawit, Tanza, Gen. Trias, Naic, and Cavite City 0939-553-0929
Jem Solis Pickup at Nita Grocery at Greenfields Subd, Rosario 0929-663-3815

  

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How to order from the webstore?

It's easy! 

  1. Click Bagoong! from the top menu
  2. Click QUICK VIEW for the product you prefer
  3. Adjust Quantity and click ADD TO CART
  4. If you wish to another product, close the QUICK VIEW window by clicking on X at the upper right corner of the window. Click QUICK VIEW for the other product. Adjust Quantity and click ADD TO CART
  5. Once done, click View Cart or click the Shopping Bag icon on the upper left corner of the window
  6. On Your Cart page you can update the quantity for any product you selected, Click UPDATE if you made changes to the quantity. Click CHECK OUT when ready
  7. Fill up Customer Information. Order notification is sent to the email provided in this form. Click Continue to shipping method when ready
  8. Shipping Method will display shipping cost. Click Continue to payment method when ready
  9. Copy payment instructions and confirm if item is shipped to the same address used for billing. Click Complete order and you are done.

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How to order from our Facebook page?

 Two ways to order through our Facebook store:

  1. Click on selected product and checkout through the webstore
  2. Order through Facebook Messenger by chatting with our sales staff

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How to order through our mobile phone?

Order by SMS or calling 0906 300 7261.

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Can I buy in bulk?

Yes, you can. Contact us through chat, email, SMS, or Facebook Messanger and we’ll get you hooked up with as much Bagoong! as you need.

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I'm excited, when do I get by Bagoong!?

 After your orders are processed and payment is validated, we schedule courier pickup.

If your orders are processed and validated before 11AM, it may ship with the scheduled pickup for the day. All orders processed after 11AM will ship the following day.

In Metro Manila, items generally arrive the following day it was picked up. Provincial deliveries may take 3-5 days. During bad weather or unforeseen events, delivery dates may be affected as those events affect our partner courier.

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Who handles your deliveries?

We’ve selected Zoom Courier as our delivery service of choice.

Some of our Resellers offer delivery within their area. If you live near one, I recommend reaching out to them. You'll get 'em Bagoong! faster.

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Do you deliver outside Metro Manila?

Yes we do. Zoom Courier has partnered with LBC for provincial deliveries.

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How much does shipping costs?

Shipping within Metro Manila shipping costs PhP 40.00. Orders totaling above PhP 400.00 qualify for Free Shipping within Metro Manila.

Provincial rates costs PhP 140.00 and PhP 200.00.

More info on Zoom Courier’s rates here.

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I hate banks. Do you do Cash On Delivery?

Yes, we offer Cash On Delivery (COD) within Metro Manila. Select COD when you check out or chat with sales and we'll get Bagoong! shipped to you.

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